What is Zillo Pro?
Zillo Pro is an optional monthly add-on ($50 AUD / $55 NZD / $30 USD) that unlocks the growth tools — abandoned-cart recovery, checkout upsells, waitlists, event reminders, Klaviyo, customer tags & notes, and conversion pixels — plus a custom domain, your own email sender, bulk import, developer tools, and custom reports. Your free account keeps everything at 3% per sale.
What is Zillo Pro?
Zillo is free to sell — all your products, your storefront, and payouts, at 3% per sale, with no monthly fee. Zillo Pro is an optional add-on for when you want a bit more control, a more polished brand, and the growth tools that help each visit turn into a bigger sale. Add it any month you need it, cancel any month you don't.
What it costs
$50 AUD / $55 NZD / $30 USD a month. Cancel anytime. Your 3%-per-sale price never changes — Pro is on top of the free plan, not instead of it. You're never locked into a contract, and nothing about your store or your data depends on staying subscribed.
Do you need it?
You don't need Pro to run a real store. The free plan covers products, checkout, payouts, refunds, the mobile app, standard reports, and CSV export. Pro makes sense once you want to:
- Look fully like your own brand — your own domain, your own email sender, and no "Powered by Zillo".
- Grow each order and recover lost ones — upsells, abandoned-cart recovery, and waitlists.
- Market to your customers — Klaviyo sync, customer tags & notes, and conversion pixels.
- Work behind the scenes — manual sales, bulk gift-card import, custom reports, and developer tools.
What's included
- Your own custom domain — sell from
gifts.your-business.cominstead ofyour-slug.zillo.app. See Set up a custom domain. - Send email from your own domain — gift-card, ticket, and booking emails come from your address, not Zillo's.
- Manual sales, $0 comps & payment links — record off-platform sales, issue free orders, or email a customer a pay-now link. See Create a manual sale.
- Bulk gift-card import — issue gift cards to a whole list of recipients from a spreadsheet. See Import gift cards in bulk.
- Developer tools — the API, webhooks, and MCP for building your own integrations.
- Custom reports — build your own report by describing it to AI or configuring it by hand, then export it. (The standard reports and CSV export are free for everyone.)
- Abandoned cart recovery — automatically email customers who start checkout but don't finish, with a link back to their cart. See Recover abandoned carts.
- Checkout upsells — recommend other products at the cart, hand-picked or chosen by AI, so customers add more before they pay. See Add checkout upsells.
- Waitlists — let customers join a waitlist on sold-out items and email them automatically when a spot opens up. See Set up waitlists.
- Event reminders — automatically email ticket and booking customers before their event, so fewer of them forget to show up. See Automated event reminders.
- Klaviyo integration — sync your customers and their activity to Klaviyo for email & SMS campaigns and flows. See Connect Klaviyo.
- Customer tags & notes — tag customers (VIP, wholesale, regular) and keep private notes your team can see. See Customer tags & notes.
- Conversion pixels — drop in your GA4, Meta and TikTok IDs and report storefront views and purchases back to your ad accounts. See Conversion pixels.
- No Zillo branding — "Powered by Zillo" comes off your storefront and emails while you're subscribed.
Where each feature is turned on
The growth features — abandoned cart recovery, checkout upsells, waitlists and event reminders — are turned on per-store under Settings → Growth. Klaviyo and conversion pixels live under Settings → Integrations. Your custom domain is under Settings → Domains, your email sender under Settings → Email, and customer tags & notes appear on each profile in Customers.
Just want the branding gone and nothing else? You can remove it with a single one-time purchase instead of subscribing — see Settings → Add-ons.
Add or remove it anytime
Pro lives in Settings → Add-ons. Add it in a couple of clicks, and manage or cancel it yourself from the billing portal whenever you like. If Pro ever ends, your store and all your data are untouched — only the Pro extras switch off. See Managing your Zillo Pro subscription for exactly what happens.