Creating a manual sale
Record a sale you took off-platform, issue a free $0 comp order, or email a customer a Stripe payment link — all from Orders → New manual sale. Manual sales are part of Zillo Pro.
Creating a manual sale
Sometimes a sale happens away from your storefront — a customer paid by bank transfer, you want to give someone a freebie, or you just want to send a pay-now link. Orders → New manual sale handles all three.
Manual sales are part of Zillo Pro. Your storefront checkout works the same as always without it.
Create one
- Open Orders and click "New manual sale".
- Pick the product and the quantity, and enter the customer's email (and name, optionally).
- Choose how it's paid (below), then create the sale.
The three options
- Record as paid — the customer already paid you elsewhere (cash, bank transfer, an invoice). The order is fulfilled straight away and the customer gets their gift card / ticket / etc.
- Free / comp ($0) — a gratis order. The price is set to $0, nothing is charged, and it's fulfilled immediately. Great for prizes, comps, and replacements.
- Send payment link — we create a secure Stripe payment link, email it to the customer, and give you the link to share too. The order is fulfilled automatically the moment they pay.
Need a custom price for this one sale (say, a negotiated rate or a variable gift-card amount)? Use the unit price override field. Leave it blank to use the product's normal price.
Payment links need a connected Stripe account in live mode. If you're in Test mode or haven't finished Stripe onboarding, use "Record as paid" or "Free / comp" instead — those don't touch Stripe.