Connect Klaviyo
Connect your Klaviyo account (a Zillo Pro feature) and Zillo automatically syncs your customers and their order, gift-card, ticket, booking and membership activity, so your Klaviyo flows and campaigns fire on real purchase and redemption events.
Connect Klaviyo
Zillo keeps your storefront, checkout, and payments simple. For serious email and SMS marketing — automated flows, segmented campaigns, post-purchase series — you connect Klaviyo, and Zillo feeds it your customers and their activity automatically. Your flows then fire on real purchase and redemption events instead of a stale export you have to keep re-uploading.
Klaviyo is part of Zillo Pro.
Why connect Klaviyo instead of just exporting a list
A one-off CSV export is a snapshot — it's out of date the moment someone buys again. A live connection means:
- New customers appear in Klaviyo automatically, with the right name and email.
- Every order, redemption, and renewal lands as an event on that customer's Klaviyo profile, so you can trigger flows like "thanks for your first order" or "your membership renews next week".
- You can build segments off real behaviour — "bought a gift card but never redeemed", "spent over $200 this year", "booked an appointment in the last 30 days" — without touching a spreadsheet.
Connect your account
- Add Zillo Pro from Settings → Billing if you haven't already.
- Open Settings → Integrations.
- Click "Connect Klaviyo" and sign in to Klaviyo in the window that opens.
- Approve the connection. You'll land back in Zillo with Klaviyo showing as Connected.
You don't paste any keys or copy any codes — the connection is approved inside Klaviyo's own sign-in window, so your Klaviyo password never touches Zillo.
What gets synced
Once connected, Zillo sends Klaviyo an event whenever something meaningful happens in your store, including:
- Orders placed — with the items, amount, and currency.
- Gift cards — issued and redeemed.
- Tickets and vouchers — issued and redeemed.
- Bookings — confirmed and redeemed (appointments and reservations).
- Memberships — activated, renewed, cancelled, and checked in.
Each event carries the customer it belongs to, so Klaviyo builds up a rich profile and timeline you can segment and target.
The sync starts from the moment you connect — it isn't a backfill of your whole order history. Connect early so Klaviyo has the fullest possible picture to work with by the time you launch your first flow.
You stay in control of marketing
Zillo never sends marketing on your behalf. Syncing a customer to Klaviyo does not subscribe them to anything — Klaviyo only emails or texts the people you have marketing consent for, and you build and send every campaign from inside Klaviyo. The connection is purely the data pipe between the two.
A few ideas once you're connected
- Welcome series — greet first-time buyers and introduce the rest of your range.
- Post-purchase flow — follow up after a gift card or class purchase with redemption tips or an invite to book again.
- Win-back — target customers who haven't ordered in 90+ days.
- Membership renewal nudges — remind members before their plan renews.
Disconnect anytime
To stop syncing, open Settings → Integrations and click Disconnect Klaviyo. New activity stops flowing immediately; the data already in Klaviyo stays there. You can reconnect whenever you like.
Klaviyo is part of Zillo Pro. If you cancel Pro, the sync pauses — your Klaviyo account and its existing data are unaffected, but new Zillo activity won't flow until you add Pro again.